How does SXSW Housing & Travel process reservations?

Once you book a reservation via our SXSW portal, you will receive a reservation confirmation email from SXSW Housing & Travel. Be sure to review your reservation confirmation as it contains important information, including your check-in and check-out dates, cancellation penalty deadlines, deposit information, and more.

We send our reservations to the hotels in late February. When the hotel receives and processes your reservation, you will receive an email with your confirmation number. This is when you can make alternate payment arrangements with the hotel, if needed. See our Reservation Policies for more information about arranging alternate payment options.


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