Updating Your Personal Information & Photo

 

Updating from the Website:

1. Go to id.sxsw.com and sign (or create a new account)
2. Select My Badges from the menu on the left.
3. Make sure your badge is linked:
   • Enter your Link Code in the Link My Badge field.
   • Click Link Badge button to complete the process.
   • Need help finding your link code?  Click here!
4. To update your personal details, select Profile button 
   • If you need to update your legal name, registration email or company name, please contact reg@sxsw.com
5. To update your badge information, select Badge button:
   • Upload picture
   • Personalize the details that will be printed on your badge.

 

Updating from the Go App:

1. Open SXSW GO/EDU and tap the Profile tile.
2. Click "Login to your account" and ensure you're using the correct email.
3. Make sure your credential is linked:
   • If you can browse the Attendee Directory, you’re good to go.
   • If not, tap Profile > "Link Badge", enter your link code, and click "Link Now".
   • Need help finding your link code?  Click here!
4. Tap the Hamburger Menu (☰ in the top left).
5. Select My SXSW > Profile > View My Profile.
6. Tap Edit Profile, update your info, and tap Save (top right corner).

 

Still having trouble? Email us at techsupport@sxsw.com, and we’ll get back to you as soon as possible.