Updating Your Personal Information & Photo

  1. Open SXSW GO/EDU and tap the Profile tile.
  2. Click "Login to your account" and ensure you're using the correct email.
  3. Make sure your credential is linked:
    • If you can browse the Attendee Directory, you’re good to go.
    • If not, tap Profile > "Link Badge", enter your link code, and click "Link Now".
    • Need help finding your link code?  Click here!
  4. Tap the Hamburger Menu (☰ in the top left).
  5. Select My SXSW > Profile > View My Profile.
  6. Tap Edit Profile, update your info, and tap Save (top right corner).

Still having trouble? Email us at techsupport@sxsw.com, and we’ll get back to you as soon as possible.

Powered by Zendesk