How can I obtain a copy of my receipt?

From your purchase history, you can update company details for your receipt and print or email a copy of the receipt/invoice. Please follow the steps below:

  1. Login to cart.sxsw.com using the same credentials you used for your purchase.
  2. Access Purchase History:
    • Once logged in, click on your name/user in the top right corner.
    • Select "Purchase History" from the drop-down menu.
  3. Locate Registration:
    • On the purchase history page, find the badge or purchase you wish to obtain a receipt/invoice for.
  4. (Optional) To update Company Details on the receipt/invoice:
    • Click “Add Company Details” and enter in your company’s information (i.e., Address, Purchase Order Number, VAT/Tax ID), as needed.
    • Please note: “Company Name” is pre-populated. If you need to update your Company Name, please email reg@sxsw.com.
    • Click “Save.”
  5. Print or email a copy of the receipt/invoice:
    • Click “Print” to download the receipt/invoice as a PDF. The printed version is stylized on letterhead and is more official for accounting purposes.
    • Click “Email” to automatically send the receipt/invoice in text format to the email address used for your purchase.

If you have any questions or concerns, please reach out to reg@sxsw.com.

 

 

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