Logo
  1. SXSW Support
  2. Your SXSW Account
  3. Housing & Travel

Housing & Travel

  • Why should I book my room with SXSW Housing & Travel?
  • What is the current Covid-19 policy for my hotel?
  • When can I book my hotel for SXSW 2023?
  • Where are SXSW hotels located?
  • I'm registered, how do I book my hotel?
  • How do I change, cancel, or move my reservation to another hotel?
  • Can I make changes to my SXSW Housing reservation directly with the hotel?
  • What is the difference between the SXSW Housing cancellation/change penalty and the hotel cancellation penalty?
  • How do I pay for my hotel?
  • How do I book an ADA accessible room for SXSW?
  • Can I use frequent traveler or rewards points to pay for my hotel reservation?
  • I don’t know who in my company is attending yet, but I want to register and book hotels now. Is there a way to do that?
  • How do I book more than ten rooms at once?
  • Why do some hotels require a minimum stay?
  • The hotel I want is sold out. Can I get on a waitlist in case someone cancels?
  • When should I arrive in Austin?
  • How does SXSW Housing & Travel process reservations?
  • I'm booking a hotel on behalf of someone else — how do I make their reservation?
  • I called the hotel and they don’t have my reservation. Should I panic?!
  • Is it true some hotels have only non-smoking rooms?
  • What kind of internet connections are available at the hotels?
  • Which hotel brands have Austin properties?
  • I already booked a hotel room directly with a hotel but the rate is really high. How do I get the SXSW group rate applied to my room?
  • I don't seem to be receiving emails from SXSW. What's the problem?
  • I have a question that isn't answered here. How do I contact SXSW Housing?
  • The reservation process says my reservation is 'Powered by Meetingmax.’ What does that mean?
  • What are SXSWs policies regarding refunds, credentials, and the terms and conditions? PLEASE READ!
Powered by Zendesk