Use the “Search all Registrants” field to search for another registrant to chat with. Click the chat bubble icon next to their name to start a chat with them.
To start a chat from a Registrant’s profile page, click on the “Message” button under Quick Actions. From within the chat window, click the back arrow button to access your chat inbox. Click on the chat bubble icon in the top toolbar to close the chat window. Message notifications will appear here when you have unread messages.