The Tech Help Desk is located in Exhibit Hall 1 of the Austin Convention Center, and is open at the following times:
| Sunday, March 2 | 4:00 pm – 8:00 pm |
| Monday, March 3 | 9:00 am – 5:00 pm |
| Tuesday, March 4 | 9:00 am – 5:00 pm |
| Wednesday, March 5 | 9:00 am – 5:00 pm |
| Thursday, March 6 | 9:00 am – 9:00 pm |
| Friday, March 7* | 9:00 am – 9:00 pm |
| Saturday, March 8 | 9:00 am – 9:00 pm |
| Sunday, March 9 | 9:00 am – 8:00 pm |
| Monday, March 10 | 9:00 am – 8:00 pm |
| Tuesday, March 11 | 9:00 am – 5:00 pm |
| Wednesday, March 12 | 9:00 am – 5:00 pm |
| Thursday, March 13 | 9:00 am – 5:00 pm |
| Friday, March 14 | 9:00 am – 5:00 pm |
| Saturday, March 15 | closed |