- Open SXSW GO/EDU.
- Tap the Hamburger Menu (☰ in the top left).
- Select your Profile.
- Tap the Settings icon (⚙️ in the top right) and log out.
- Log back in using the correct email.
- Ensure your credential is linked:
- Go to My SXSW > RSVPS.
- Browse available RSVP sessions and sign up.
Still having trouble? Email us at techsupport@sxsw.com, and we’ll get back to you as soon as possible.