What is the difference between the SXSW Housing cancelation/change penalty and the hotel cancelation penalty?

  • SXSW Housing Policy:  If a reservation is canceled or reduced in length of stay within 28 days of arrival, SXSW will charge $50 to the credit card on file.
  • Hotel Cancelation Policy: If a reservation is canceled within 7-30 days of arrival or if a guest is a “no-show” on their check-in date, that hotel will also charge a penalty (usually 1-2 nights room & tax) to the card on file.

The cancelation deadlines for your specific reservation are shown at the top of your confirmation email.

The full Reservation Agreement (including cancellation policy, potential deposit and early departure penalty) can be found at the bottom of your confirmation email or on our Hotel Availability Page under “See Amenities.” Be sure you read our Reservation Policies carefully before booking.

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