When you complete your SXSW hotel request, you will receive an acknowledgement email. Reservations are then processed by the Housing team in order of receipt. Once your reservation has been processed, you receive a reservation confirmation email.
Be sure to keep your reservation confirmation as it contains important information, including your check-in and check-out dates, the cancellation penalty deadlines, deposit information, and more.
In late February, we send our reservations to the hotels. When the hotel receives and processes your reservation, you will receive an email with your confirmation number. This is when you can make alternate payment arrangements with the hotel if needed. See our Reservation Policies for more information about arranging your credit card authorization.