I called the hotel and they don’t have my reservation! Should I panic?

No. SXSW Housing & Travel begins booking in August but we do not send our reservations to the hotels until much closer to the event (usually about 2 weeks prior to your arrival).

All changes and cancellations should come through SXSW Housing until 72 hours before check-in. Please use your reservation confirmation, your eduSocial account, or your SXSW shopping cart to make changes to your reservation.

If need information on how to arrange payment, see our Reservation Policies for details.


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