My film's play count on my link seems off? Was it watched by too many people or not at all?

Each online video player counts plays on their platform differently. Over the past few years we have discovered that play counts may not always be accurate.

Sometimes a play is recorded every time the content is started. That means if it’s been paused, rewound or reloaded the view count might grow. We’ve also discovered that many times plays acquired through native apps on AppleTV or other streaming devices often don’t count plays at all. It's important to note that each platform may not fully account for the nuances in viewer data.

We highly recommend that you check out the fine print regarding plays on your preferred viewer platform. Here’s a helpful FAQ from Vimeo that details how they count plays: “Video Manager analytics panel and what is considered a play?"

Know that we watch and fully consider every eligible film submitted to us within our submission deadline period.

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