Should I notify SXSW if I am at the U.S. port but denied entry into the U.S.?

CBP has final decision-making authority over U.S. entry issues. If you have issues at the U.S. port of entry, please contact your U.S. stateside representative (someone who is not traveling with you) and ask them to notify SXSW at alicia@sxsw.com in order to keep SXSW aware of your travel schedule and ability to participate.

Please be aware that SXSW cannot change CBP’s decisions, and it is best to contact SXSW during normal business hours (8AM-6PM CT).

For more information, review the International FAQ section.

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