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  1. SXSW Support
  2. SXSW Music / Film / Interactive
  3. Registration

Registration

  • 1. I just found out I can't attend for a really good reason. Can I get a refund?
  • 2. What are SXSWs policies regarding refunds, credentials, and the terms and conditions? PLEASE READ!
  • 3. What's the easiest way to register for the conference?
  • 4. When should I register?
  • 5. How will I know that my registration form and payment were received?
  • 6. How do I register a group for SXSW?
  • 7. I'm a Trade Show Exhibitor. How do I buy additional registrations?
  • 8. I would like to register someone to attend now, but I don't know who will be attending as of yet. What do I do?
  • 9. When should I arrive in Austin?
  • 10. Where do I pick up my badge?
  • 11. What time does SXSW registration open, so I can pick up my badge?
  • 12. What will I have to do to pick up my SXSW badge?
  • 13. So now I'm registered, how can I find out who is speaking and performing at the event?
  • 14. I just found out that I can only stay for part of SXSW. Can I transfer my issued badge?
  • 15. How can I obtain a copy of my receipt?
  • 16. I haven’t received SXsocial login details, what should I do?
  • 17. I don't seem to be receiving emails from SXSW. What's the problem?
  • 18. I’ve already purchased my registration, but would like to upgrade my badge type, purchase an additional networking event ticket or purchase merchandise. What do I need to do?
  • 19. How do I get in contact with SXSW?
  • 20. What are SXSW's accommodations for the disabled?
  • 21. What is the SXXpress Pass?
  • 22. Can I fly a drone at SXSW?
  • 23. How do I redeem my registration coupon code?
  • 24. What is SXSW’s open carry policy?