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  1. SXSW Support
  2. SXSW Music / Film / Interactive
  3. Housing and Hotels

Housing and Hotels

  • I am already registered for SXSW but I still need a hotel room - how can I book a hotel?
  • What is the best way to reserve a hotel in Austin for SXSW?
  • How do I book a block of rooms?
  • The hotel I want is sold out. What can I do?
  • What is the SXSW Hotel Cancellation/Change Deadline?
  • When should I arrive in Austin?
  • How does the SXSW Housing Department process room requests?
  • Can I make changes to my SXSW Housing reservation directly with the hotel?
  • I have already booked a hotel through SXSW -- how can I change or cancel my booking?
  • I am an assistant or travel representative booking hotel accommodations for someone else, how do I make their hotel request?
  • I called the hotel and they don’t have my reservation! Should I panic?
  • Where are the SXSW hotels?
  • Is it true some hotels have only non-smoking rooms?
  • What are my hotel payment options?
  • Do I pay SXSW a deposit? Do I pay SXSW for the room?
  • What kind of internet connections are available at the hotels?
  • Which hotel brands have Austin properties?
  • Can I use frequent traveler or rewards points for my hotel reservation?
  • I already booked a hotel room directly with a hotel but the rate is really high. How do I get the SXSW group rate applied to my room?
  • Is it too early to book my room for 2017?
  • I don't seem to be receiving emails from SXSW. What's the problem?
  • The reservation process says my reservation is 'Powered by Meetingmax.’ What does that mean?
  • What are SXSWs policies regarding refunds, credentials, and the terms and conditions? PLEASE READ!