2. What are The Texas Tribune's (and its registration processor SXSW, LLC’s) refund policies?


The Texas Tribune and its registration processor, SXSW, LLC, at their sole discretion may cancel or refuse registrations/applications/purchases from any individual or company at any time. By clicking on the Finish Transaction button or authorizing payment for the 2016 Texas Tribune Festival in any form, the payer agrees to the following policies:

1) Payments are not refundable for any reason, including, but not limited to, failure to use Texas Tribune Festival credentials due to illness, acts of God, travel-related problems and loss of employment.
2) Unused registrations have no monetary value and cannot be credited to future years or events.
3) Badges are issued to individuals and can be picked up and used only by the individual named.
4) If you have been granted a registration coupon and fail to redeem it during the registration process, you will not be refunded or credited the difference.
5) Please read our Terms of Use.

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